Abstract
This purpose of this study was to establish the relationship between contract management and performance of road maintenance projects in Arua Municipality. A cross-sectional survey design was used, with data collected from a sample of 102 respondents using questionnaire survey and interviews. The study found a significant relationship between contract administration, relationship management and contract closure and performance of the maintenance projects. We conclude that improved payment mechanism, controlled contract variations, improved communication channels and dispute management improve project performance. The study recommends that the government of Uganda should increase the budget for road works; internal audit function be strengthened, contract management meetings be regularly held and contract specifications clearly articulated and adhered to; and technical staff should be trained in contract management and stringent performance measures provided as controls to adequately punish errant officials. These findings offer a useful foundation in the road sector for policy and practical improvement in Uganda.
Highlights
Kylindri, Blanas, Henriksen & Stoyan (2012) contend that the main goal of each project is to be successful
Regression Analysis was used to examine the variance in project performance that is explained by the contract management variables of contract administration, relationship management and contract closure
It was be concluded that giving attention to payment mechanism and control of variations to contracts would result in significant improvement in the performance of road maintenance projects
Summary
Kylindri, Blanas, Henriksen & Stoyan (2012) contend that the main goal of each project is to be successful. Contract management in government has received increasing interest since the late 1980s, fostered by the ‘re-inventing government’ movement (Osbourne and Gaebler, 1992). The roads sector in Uganda, like many other sectors, have since the 1990s undergone several reforms aimed at improving efficiency and effectiveness Despite these reforms and increases in funds allocated to the roads sector in the national budget, service delivery indicators remain below target levels. As industrialization entered the 20th century, Taylor mainly focused on productivity (efficiency) of the labor force that comprised mostly unskilled immigrants or field workers. It took about a century before the methods for evaluating performance took shape and form as a business management discipline. Martin (2012) identified factors impeding the organization’s ability to deliver projects successfully as technical complexity of a project, optimistic organizational culture, unstable funding
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