Abstract
The purpose of this paper is to study the implementation of CPI in the bank, and to analyse the merits and its effect on the competitiveness of banking in order to develop PBS (Processing Bank System). The theoretical structure, features and the functions of the CPI theory has progressed after the thorough investigation. Then a hybrid theoretical model of CPI-PBS was developed. The PBS dynamic optimisation system has been developed through the implementation of Lean Six Sigma (LSS) and then we put up an empirical example to indicate the performance of CPI model. Finally the research reached to the conclusions after the thorough analysis. Firstly, the implementation of CPI theory has a healthy impact to service industries, however, the appositeness and conceivability should be taken into account. Secondly, the amelioration of process in commercial banks is an effective, constant progressing process and we can achieve a good synergism effect that the imperative amalgamation of CPI theory and PBS thinking. Finally, it should be realised that the LSS alone was not sufficient and PBS should be considered. The idea and model of the CPI with the methodology of LSS should be combined. Then we identify the issues and steps of the implementation of CPI to management banks.
Highlights
The international economic system moved to integration
After investigating the functions of Continuous Process Improvement (CPI) theory, we discovered that it hardly ever talked about business accomplishment or achievement from the perspective of the service industry, in banking services, which is the most serious subject matter in service operations and the centre of attention of a majority of the study is typically on the military issues or medical concerns
The objectives of this research are: we look at the CPI theory, Processing Bank System (PBS) theory and Lean Six Sigma (LSS) theory
Summary
The international economic system moved to integration. Pakistani integration due to its interest and drift has entered into global market. The theory of the CPI and PBS thinking has been integrated in order to present a CPI-PBS hybrid deployment model in this paper This conceptual model uses the techniques of LSS as the major tool for implementing CPI theory. It explored various departments’ operations so as to strengthen them and to increase the internal operation control of the banking sector. It examined the feasibility and application of the CPI implementation in order to develop PBS.
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