Abstract
Resource optimization is a key concern for Higher Education Institutions (HEIs). Cloud Computing, as the recent generation in computing technology of the fourth industrial revolution, has emerged as the main standard of service and resource delivery. As cloud computing has grown into a mature technology and is being rapidly adopted in many HEIs across the world, retaining customers of this innovative technology has become a challenge to the cloud service providers. Current research trends on cloud computing have sought to study the acceptance or adoption of technology; however, little research has been devoted to the continuance use in an organizational setting. To address this gap, this study aims to investigate the antecedents of cloud computing continuance use in HEIs. Hence, drawing on the prior literature in organizational-level continuance, this research established a conceptual model that extends and contextualizes the IS continuance model through the lens of the TOE framework (i.e., technological, organizational, and environmental influences). The results of a pilot study, conducted through a survey with information and communications technology (ICT) decision makers, and based on the proposed conceptual model, indicate that the instrument is both reliable and valid, and so point the way towards further research. The paper closes with a discussion of the research limitations, contribution, and future directions.
Highlights
Cloud computing (CC) is increasingly becoming a springboard for digital innovation and organizational agility
The main objective associated with a pilot study is to ensure the validation of the initial instrument, and to identify any inconsistencies that could undermine the accuracy of the results [227]
This refers to the extent to which a survey instrument measures what it intended to measure [177,178,227], and an expert panel was assembled to test it in this study
Summary
Cloud computing (CC) is increasingly becoming a springboard for digital innovation and organizational agility. CC, as the current generation in computing technology of the fourth industrial revolution (IR 4.0), has emerged as the main standard of service and resource delivery [6], in which it has become an excellent alternative for HLIs to support cost reduction, quality improvement and, through this, educational sustainability [7] by providing the required infrastructure, software, and storage as a service [3]. CC resources can be used to create e-learning platforms, infrastructure, and educational services through the centralized provision of data storage, virtualization, and other facilities [21]. With these considerations in mind, CC, for certain HEIs, is essential, and many institutions rely on the technology to reduce costs, remain competitive, and satisfy learner and teacher requirements [22]. The accessibility and transparency of CC services mean that HEIs can utilize existing knowledge to their mutual benefit [23]
Sign-in/Register to view highlights & summary Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
