Abstract

The prevalence of COVID-19 has changed traditional teaching modes. For many teachers, online learning effectively compensated for the absence of traditional face-to-face instruction. Online learning can support students and schools and can create unique opportunities under emergency management. Educational institutions in various countries have launched large-scale online course modes in response to the pandemic. Additionally, online learning during a pandemic differs from traditional online learning modes. Through surveying students in higher education institutions, educational reform under emergency management can be explored. Therefore, university students were surveyed to investigate their continuance intention regarding online learning during the pandemic. Expectation confirmation theory was extended using the task-technology fit model to ascertain whether the technical support of promoting online learning helped student’s complete course learning tasks during the pandemic and spawned a continuance intention to use online learning in the future. Data were collected through online questionnaires. A total of 854 valid responses were collected, and partial least squares structural equation modeling was employed to verify the research hypotheses. The results revealed that the overall research framework largely explained continuance intention. Concrete suggestions are proposed for higher education institutions to promote online learning modes and methods after the COVID-19 pandemic.

Highlights

  • Published: 20 April 2021The outbreak of COVID-19 has changed traditional teaching modes

  • Based on the empirical results for Hypothesis 1, confirmation has a significant impact on usefulness, which is consistent with the results of previous studies on online learning [21,22,46]

  • The service provided by the platform and the materials provided by the platform are both very important indicators that affect whether students feel the platform is useful

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Summary

Introduction

The outbreak of COVID-19 has changed traditional teaching modes. By July 2020, more than 180 countries worldwide had closed schools due to the pandemic. The world is reassessing online learning services to cope with the challenges faced by the global educational environment [1]. China uses online learning to maintain and promote learning activities to reduce the impact of school closures across the country as well as to reduce the spread of the virus. What to teach, how to teach, and how to meet the basic needs such as an education infrastructure are all questions faced by the country. The Ministry of Education of China provides various teaching platforms to enable students to participate in online learning through smartphones, desktop computers, or laptops [2]

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