Abstract
Workplace incivility permeates across individuals and spills over into domains of home and marriage. Simply witnessing rude behaviors at work perpetuates its spread through emulation. Breaking the retaliatory nature of incivility, embedded in a spiral of negative emotions, remains as uncharted terrain that needs to be further explored. By discussing how targets and victims make sense of and respond to incivility differently, we hope to broaden options for those who feel trapped in incivility spirals. All too often victims and targets remain silent. Based on the social interactionist perspective (the web of social relationships and organizational structures affected by uncivil encounters), a panel of content experts will discuss HR Practices, self-directed approaches, lessons learned from workplace bullying, and behavioral incivility itself as a righteous response.
Published Version
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