CONSTRUCTION OF ORGANIZATIONAL KNOWLEDGE MANAGEMENT SYSTEM IN EMERGING MARKETS: THE PROCESS OF EMBEDDING INTERNATIONAL NORMS IN ORGANIZATIONAL . KNOWLEDGE

Abstract

ABSTRACT Through the process of organizational knowledge innovation, corporations in emerging markets can be assisted in obtaining internationally certified norms. Corporations use effective accumulation of knowledge management mechanisms and creation of new knowledge, to form an indispensably important basis for elevating competitiveness. This study sees the knowledge creation in the organization as a knowledge market to explore how the organization construct and promote the context of knowledge market transactional efficiency, and the opportunities and willingness of organizational members to conduct knowledge transactions. We utilized case analysis, in which the case company is a leading vendor in the steel business in the emerging market of Taiwan. In order to export products, it needed to conform to international norms with stability and in the long run. In this process, it was originally intended to promote internal organizational knowledge management to achieve organizational reform, including ERP system introduction and knowledge management system construction, but it caused adaptation and communication problems of organizational members regarding the process of knowledge introduction and creation. For this, this study introduced the interactive learning model of practice community for the case corporation, in turn analyzing how organizational members conduct knowledge exchange in the social context of practice community. This not only creates a long-term competitive advantage for the organization, but also achieves the standard of international norms. Keywords KNOWLEDGE MARKET, PRACTICE COMMUNITY, KNOWLEDGE CREATION, INTERNATIONAL NORMS, CASE STUDY