Conflicting Environment at Workplace: UiTM Sarawak's Lecturers

Abstract

This paper examines possible causes of conflicts that might arise when UiTM Sarawak's lecturers were dealing with their Course Coordinators at the workplace, their effects and conflict management styles. Adapted questionnaire was given to 76 randomly selected subjects. The findings indicated that many respondents did not face many problems in the six areas of conflicts. As professionalism was sustained, conflict was seen not to interfere with the work flow and the existing unity and harmony in the organisation. As for conflict resolution, a majority of the respondents preferred‘collaborative style’ which gives emphasis on working together to resolve conflict.