Abstract
This study is to investigate conflict rate and job satisfaction among staffs in the public organizations in Rafsanjan Township in the Islamic republic of Iran. In this study, staffs personality, laws and guide directions, staffs needs, communications and job satisfaction is investigated by examining the staffs’ salary, job nature, supervisor and salary of staffs’ colleagues and their promotion. This was a quantitative study. All data of this study have been collected by using questioner. All data of this study have been analyzed quantitatively by using the SPSS software. Statistical society of the study was people who have worked in the public organizations in Rafsanjan Township. This study has chosen 385 staffs and has distributed two types of questionnaires namely job satisfaction and conflict questioners among them randomly. Finally, this study has concluded that 1. There is a reciprocal relationship between conflict rate and job satisfaction. 2. There is a negative relationship between conflict rate and payments. 3. There is a reciprocal relationship between conflict rate and job nature. 4. There is a negative relationship between conflict rate and supervision style. 5. There is a negative relationship between conflict rate and colleagues. 6. There is a reciprocal relationship between conflict rate and promotion opportunity.
Highlights
Conflict is a very important concept, because, researches have shown that top and mid managers spend their main time to solve the problem
This study is to investigate conflict rate and job satisfaction among staffs in the public organizations in Rafsanjan Township in the Islamic republic of Iran
This study has shown that there is a meaningful connection between organizational conflict rate and job satisfaction of staffs
Summary
Conflict is a very important concept, because, researches have shown that top and mid managers spend their main time to solve the problem. Conflict is a behavior that happens among members of an organization in order to disagree with others. It happens whenever they have an incongruous with others. Intense and high level of conflict reduces the effect of organization behaviors and job satisfaction. There is a bilateral relationship between job satisfaction and level of conflict. A mid level of conflict is very suitable to improve the organizational behaviors. Managers should try to manage this conflict in a suitable way in order to improve the organizational functions. Conflict would be formulated by some incompatible behaviors This process deals with two sides: A person opposite to another person to hold back him/her in his/her job(Robbins, 2004).
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