Abstract
Conflict is an imperative issue- even considered as burning issue in many industries- that is inevitably needed to dissolve or minimize in order to operate the organization successfully. Many researches and studies of conflict management have been conducted on several industries, but this researcher eagerly recognized to present an exclusive literature review on garment manufacturing industry not only from theoretical perspective but also based on his valuable long work-experience in this garment industry. It is hypothetically deemed by the garment factory owners and top management in Bangladesh that, somebody should research on this real-world issue in light of his/her acquaintance pertinent to this industry. The main purpose of this literature review is to present the practical and pervasive state of conflict management in garment manufacturing companies, and to find the techniques of resolution according to this researcher’s practical experience. This study provides an extensive literature review on conflict management in the context of Bangladesh garment manufacturing industry. It described meticulously about conflict zones, conflict types, conflict process, and some treasured techniques of conflict control- especially applicable for garment factories. It is amplified that, to control or minimize conflict in garment factory, conflict resolution skills and attributes should be taken into consideration, and top management’s positive intention is required to establish an effective conflict management system. Furthermore, along with the literature review, this study recommends some pragmatic solutions incorporating to different perspectives of conflict patterns and styles, and the guidelines of this study will lead the garment organizations to formulate defacto conflict management strategies for their employees.
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