Abstract
For our nation to hold a prominent position in the international community, information and communication technologies play a vital role in the manufacturing of competitive products. Like all other sectors of the economy, the tourism sector benefits greatly from the use of contemporary information and communication technologies. All segments of the aviation, travel, food and beverage, and lodging industries that are able to change with the times are included in the tourist business. It is no secret to any of us that business and society benefit from certain technical advancements and changes in the tourism industry. Customer behavior is evolving along with the digital world. The tourism sector will undoubtedly be impacted by these developments. With individuals choosing their travel destinations with only a few button clicks, the customer experience—which includes customer service, events, lodging amenities, and other services provided by the business—will become increasingly crucial. It makes sense that in recent years, the phrase "digital transformation" has become more and more common.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
