Abstract
This chapter discusses concepts related to supply chain performance and supply chain performance evaluation. The purpose of this chapter is to explain how current companies seek benefits and competitiveness through supply chain attributes and supply chain performance metrics. Some of these attributes and metrics are classified from an economic perspective, whereas others are addressed from an operational, tactical, or strategic approach to explain qualitative and quantitative aspects of the supply chain. Understanding the notions and implications of supply chain performance and supply chain evaluation is very important when companies aim at improving their competitive levels, especially because performance metric systems provide real-time information on how the supply chain is managed. Similarly, classifying performance into its different categories will allow this chapter to clearly address evaluation methods in the manufacturing industry.
Published Version
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