Abstract
As the Sultanate of Oman in the process of uses e-services among public services by adopting of technological implication in the services of the government in recent time. Therefore, it is a timely initiative to develop a conceptual framework between the e- service, digital transformations attributes and efficiency of the digital transformation, Oman. In order to development of conceptual model study examined review of literature on about the effectiveness of electronic services and digital transformation in the selected public sector in the Sultanate of Oman. The study used online empirical sources in the names of organizational, technology, environment and human resource factors, as well as the effectiveness of digital change in various online database sources such as Google Scholars, Springer Link, Wiley, Science Direct, JSTOR, Emerald Full text, Scopus and EBSCO HOST, etc. The study review results show that organizational, technological, environmental and human factors play an important role in ensuring the effectiveness of the public sector in the digital transformation in the Sultanate of Oman. The study also found that there is mediating role of E-service in the relationship between digital transformations attributes and the digital transformation. Based on the summary of literature review, the study provides guidance for the future scope of empirical research and develop a conceptual framework between the e- service, digital transformations attributes and efficiency of the digital transformation to conduct a rigorous study in Oman and its regions.
Highlights
Making a good business environment is an essential factor of national competitiveness and longterm economic growth (Džunić & Golubović, 2018)
The target demographic consists of the owners of 50 Small and Medium-sized Enterprises (SMEs) in Nazirhat and Nanupur Bazar, Fatikchari, Bangladesh, who were chosen at random from the market authority's data
We can say that the statement in the questionnaire is reliable
Summary
Making a good business environment is an essential factor of national competitiveness and longterm economic growth (Džunić & Golubović, 2018). Without a conducive and suitable business environment, all sorts of trades and commerce can’t be sustained for a long time. As trades and commerce are the key factors for the economic development of a country, organizations should motivate employees by providing moral instructions as well as other incentives, since the moralit y and ethics for running a business are integrally involved (Baqir et al, 2020). In particular, has instructed very strongly for running a business with honesty and integrity. In Islam, the six basic ethics have been discussed related to doing business which is: work, honesty, freedom in economic enterprises, justice and protection, generosity, and trade without usury (Marina & Imam Wahjono, 2017). The empirical evidence of the above survey highlights the necessity of practicing ethics in doing business activities
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