Abstract

Concepts from complexity science are familiar experiences for those working in primary health care. We work with people, each one different from every other. We have the privilege of knowing our patients over long periods of time, and this helps us understand them better. We are not surprised by how differently patients respond to a particular treatment. We witness the influence of family and community on our patient’s experience of health and illness and the opportunities and constraints of health care provision within our organizational and policy context.1 As clinicians, we may work within organizations comprised of many individuals and experience the effect of the quality of communication on the organization.2 When we visit a different primary care practice, even though they may have similar objectives and resources and work in a similar way to our own, the difference in the character of the practice is often striking.3 Complexity sciences seek to understand complex systems. People and primary care organizations are examples of complex systems. They have emergent properties that are not explainable using linear models of interaction or causality. Seemingly similar complex systems such as people or organizations become diverse as small differences become amplified through interaction and feedback. The history of a complex system influences its current properties and these constantly evolve. The system is engaged within its context, changing it and being changed.4 Despite the apparent fit between complexity sciences and primary health care, what complexity sciences have to offer primary care research is still an open question. As a novel approach to research, complexity science challenges us to think clearly about the nature of reality and how we come to understand it, questions of ontology and epistemology, and challenges our understanding of causation and how we detect it. Where we are stuck on a particular problem, complexity sciences may offer an innovative way of thinking about it without necessarily needing new research methods. Studying interaction and its dynamics, and studying emergence may be of particular importance for primary care research and require learning or developing new research methods. Arguably the most robust current research in complexity sciences looks inside complex inanimate or cellular systems. Examples include energy networks, computer networks, moving fluids, and cellular enzyme systems. Large volume longitudinal data is collected and analyzed using data mining techniques. Computer simulation of the system can be compared with real life. Mathematics succinctly describes the structure and dynamics of the system. These research approaches require data that capture interaction. We have data about information exchange within our primary care organizations that can be analyzed in terms of network structure and dynamics. Similarly, patient interaction with health care may be explored through case by case longitudinal analysis of our patient data. However, our patients interact with their social and environmental context, and this influences their health.5 This dynamic interaction is poorly documented within available health care data. Linkage of large data sets from social surveys, census, and health care may provide future opportunities for analysis of this dynamic interaction; however, smaller scale mixed-method longitudinal research is likely to be more productive in the short term. Although medical science can claim many successes, there are health problems, for example low back pain and depression, where it can be argued traditional research approaches seem to be stuck. A complexity sciences approach may consider such health problems emergent phenomenon arising from the interaction of many different factors, biological, psychological, technological, social, and environmental. Emergence cannot be tracked back to a particular cause. Similarly, interactions between patients and physicians have emergent properties that are not determined by the patient or the doctor, but develop through their interchange. The function of a primary care practice emerges from the interaction of those who work there, the patients and context. Understanding emergence is a challenge for complexity science, not just for primary care, and is receiving attention from many research disciplines. NAPCRG will continue to serve as a forum for complexity science researchers to learn from one another and to create new, practical insights that will improve the design and delivery of primary health care.

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