Abstract
This article illustrates the competing and complementary value orientations inherent in states' information technology (IT) strategic planning. It develops a two-dimensional value framework and applies the framework to a sample of 10 state IT plans using content analysis. The results show that the linear multistage approach of e-government is questionable. Governments make deliberate strategic choices among four strategic value centers defined by internal/external and effectiveness/efficiency orientations. The results show that states place greater emphasis on internal and efficiency values in the plans.
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