COMPETENT ENVIRONMENT OF THE TOURIST COMPLEX

Abstract

The dynamic nature of the tourism sector depends on the ever-increasing requirements for professional qualifications and training. The variety of types of tourism requires an adequate educational level and professional qualifications of future specialists and managers. Their professional training begins in higher education institutions in order to approve them in the process of implementation and career development in tourism. Competences in the modern science of tourism play the role of the main factor determining the success of tourism development in a particular destination. In this competence, they act as the main quality of destination management as well as a determining element of the external and internal environment of the tourism industry. Competence is considered as a complex integrative quality, which includes both substantive (knowledge) and procedural (skills) components that allow to effectively perform professional activities, independently solve production problems, answer questions. Thus, the competence is a set of competencies. Professional competencies are a determining factor for effective professional behavior and competitiveness in the tourism market. They help maintain the traditional rhythm of tourism, as well as making non-standard decisions in problematic situations. It is proved that the competent environment of the tourist complex includes government agencies, labor force, intangible tourist resources, consumers. The paper analyzes the relationship between the elements of the "national diamond" and competencies in relation to the tourist complex. It is noted that the competencies of related industries of the tourist complex indirectly affect the success of its operation. The problem of competencies in tourism education and science as a result negatively affects the ability to defend the corporate interests of the tourism industry in all areas. Keywords: competence, competency, professional competence, professional qualification