Competency-Based Approach To Internal Corporate Social Responsibility Implementation In Russian Railways

Abstract

In this paper the analysis of the mechanism for the internal corporate responsibility implementation in Russian Railways is held using the competency-based approach that allows detailing key competencies to job indicators at each level of the management hierarchy. The key competence of this mechanism in the updated since 2019 corporate competency model of Russian Railways is identified. The practical implementation of internal corporate responsibility management is considered on the example of the structural subdivision of Russian Railways. The analysis of the level of ‘employee development and care’ competence among the employees in the distance of power supply is performed on the basis of staff survey and organization’s performance indicators dynamic monitoring. The respondents group for the staff survey included representatives of various personnel categories. Three activities to correct the ‘employee development and care’ competence are proposed, comprehensive activities implementation program and its schedule are developed, resources for its implementation are identified, and social effect for the proposed activities implementation is evaluated. It is shown that proposed measures will have impact on the level of employees’ satisfaction with labour process, quality of their work and their competency.