Competency Training in Collaborative Supply Chain Using KSA Model

Abstract

The new alternatives of collaboration implies a deep analysis of competencies of supply chain actors and involves a good partnership amongst supply chain partners through exchange of information, resources and allocation of specific roles. It is considered to be important finding mutually profitable cooperation models that support staff essential educational training for a good supply chain collaboration. One of the concepts that helps educational courses to improve training in collaboration between partners it is use to identify new challenges that requires competencies in supply chain. The methodology is based on the knowledge, skills, and attitudes model (KSAs) and it is use to support competency training in collaborative supply chain. Knowledge Skills and Attitudes (KSA) are considered part of the three domains identified in the educational styles of learning activities. The KSAs were selected to enable supply chain professionals, regardless of work setting, to identify areas of training needed in order to become proficient in the competencies required to address their areas of responsibilities in supply chain. More specifically this paper presents the learning process in a collaborative buyer-supplier relationship and the development of shared knowledge, skills and attitudes in supply chain relations. The model applied present that supply chain actors need to have the ability to understand the information to perform the right task and demonstrate that stimulating internal drivers provide answers for a good collaboration between partners.