Abstract

Purpose. The existence of the workshop attendants in technical and vocational education and training (TVET) is aimed at complementing the job of the lecturers to ensure that well-grounded and employable graduates are produced. Over the years, the complaints about the poor quality of the output have been shifted to the lecturers teaching methods and techniques, workshops and facilities without recourse to the competencies of the workshop attendants. The focus of this study is to develop a model that will boost the technical proficiency of the personnel that is employed to work in the technical workshops and laboratories.
 Results. The study succeeded in developing a model suitable for reskilling technical and science workshop managers in higher institutions. The model consists of five major constructs and nine sub-constructs. The major constructs are: innovation, automation, professionalism, management and leadership. These are suitable for meeting the complaints of the workshop managers about neglect and equipping them adequately for the job overall performance of the jobs they were employed to perform.
 Scientific novelty. The sequential exploratory mixed method used increases the depth of the study and makes generalization possible, unlike using a single research method.
 Practical value. The study has theoretical and practical implications for the body of knowledge in competency studies. Above all, the model identified will help to shape and fit workshop managers adequately for the job they were employed to perform and prevent human capital losses.

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