Abstract
ABSTRACT Over the past 15 years, the work of staff at the University of Arizona (UA) Libraries has transformed significantly to meet the evolving needs of library users, the changing profession, and the economic climate. To keep pace with these changes, the UA Libraries have gradually shifted to a new, competency-based hiring and performance management model. This article will describe the process of moving to a competency-based model both for librarians and classified staff at the University of Arizona.
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