Abstract
Summary The Global Memorandum of Understanding (GMOU) process was started in 2005 by Chevron Nigeria Limited (Chevron) as a significant departure from prior operating experience in the Niger Delta. Previously, the company's community relations effort primarily targeted "host communities" and involved relatively large, signature projects such as schools and hospital buildings. Serious conflict between "have" and "have-not" communities, and between communities and the company, had been escalating for years. The new approach, based on a community-driven development model, was intended to deliver equitable and sustainable social investments, build capacity in civil society, and promote peace and security. This paper will describe the model, as well as programs for training and capacity building, governance, planning, and field research.
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