Abstract
The uses for communication technology continue to grow in the United States. Technology is changing how people collect and share information and is reshaping how people interact with one another. As a result of this transformation, the use of technology has evolved in social work practice. Communication technology is being incorporated into traditional social work practice for administrative and therapeutic purposes. This article will examine a theoretically based direction for the future creation of technologically driven interventions in social work practice and address both the challenges and opportunities communication technology poses for social work practice.
Highlights
Overview of Communication Technology Integration into Social Work PracticeThere has been a rapid increase in the adoption of communication technology in everyday life over the last five years
The uses for communication technology continue to grow in the United States
Technology has evolved in social work practice over the past decades, playing a part in giving practitioners easy access to colleagues and to their clients through fax, email, cell phones, chat rooms, and online messaging (Csiernik et al, 2006)
Summary
There has been a rapid increase in the adoption of communication technology in everyday life over the last five years. Communication technology offers benefits to social workers in macro practice as these new and innovative technological tools can make it easier for practitioners to establish connections with stakeholders and seek support for their organizations (Hill & Ferguson, 2014). This includes creating a pathway to engage in collaborative endeavors such as coordinating on service delivery, soliciting external funding opportunities, and developing strategic plans. This usage of technology is both effective and efficient because communication technology requires minimal resources and has the capability of reaching a global audience (Hill & Ferguson, 2014)
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