Communication Process of Disaster Management

Abstract

The importance of effective and timely communication is critical in disaster management life cycle. With the proliferation of communication and web technologies, the challenge has now shifted from the availability of information to the efficient handling of the sheer amount of information available online. This has attracted researchers and practitioners to find ways which can facilitate individuals and organizations in their decision making while dealing with large amounts of online data. This chapter presents (1) the evolution of web technologies from Web 1.0 to Web 3.0, (2) the overview of communications tasks involved in disaster management, and (3) the literature survey on the pros and cons of Web 2.0 and Web 3.0 in disaster management. By comparing the role of Web 2.0 with Web 3.0, the chapter also attempts to explore how the communication tasks of disaster management could be improved using Web 3.0. It is anticipated that the findings of this chapter will assist the decision makers to use Web 3.0 as a strategic tool for effective communication in disaster management.