COMMUNICATION PROBLEMS IN MANAGEMENT

Phillip R Neely,Michael Mosley

doi:10.29121/granthaalayah.v6.i9.2018.1204

Abstract

An array of studies identifies that effective communication is imperative in the workplace to increase employee productivity and organizational performance. Despite the benefits that emerge in the use of effective communication strategies within an organization, many organizations face numerous challenges that emerge in communication breakdowns and disconnects. These challenges affect performance and compromise success. The intent of this paper is to use a mixed method approach that includes a literature review and gathering of primary data from questionnaires and interviews to determine the communication problems in management. The data analysis is achieved through qualitative and quantitative strategies. The study identifies that lack of effective communication is centered on the perceptions that exist within the workforce. Managers perceive that their strategies are effective when in some cases they are not. The study also identifies that tech-assisted communication systems would increase productivity. From these insights, it is imperative that organizations implement changes that will foster effective communication throughout the organization.

Highlights

The adoption of working communication strategies is one of the hallmarks of successful management undertakings in the contemporary business environment
Secondary data about advantages of effective communication in management is collected in the literature review
Communication problems in management are caused by lack of adequate ways of determining the efficiency of the communication within the organization

Summary

Introduction

The adoption of working communication strategies is one of the hallmarks of successful management undertakings in the contemporary business environment. The data shows that the efforts that managers put in communication are not commensurate with the achieved results. This realization shows that while managers may think they are communicating effectively, how the information is presented or how it is passed across may affect how employees receive it. Anything that affects the delivery and reception of information to achieve the intended results can be termed as a barrier to communication. With such barriers, employees may not accomplish their duties as expected, which leads to a conflict between the management and the workforce. Recommendations will be offered on what managers can do to improve communication in the workplace for enhanced performance

Literature Review

Research Methodology

Data Analysis and Discussion

Conclusion

Findings

Recommendations