Communication Barriers between Students and Lecturers

Abstract

This study focuses on investigating the communication barriers between students and lecturers of UTM Kuala Lumpur campus. The respondents are from the diploma, undergraduates and postgraduates students and lecturers. These students and lecturers come from various backgrounds with different culture, norms and values. The data was gathered through questionnaire and interviews. Findings show that the most common communication barrier that the respondents face is language, followed by perceptual and emotional. Measures to overcome these barriers have also been suggested to ensure effective communication takes place in classrooms.