Abstract
Abstract: Conflict is a situation that occurs when two people did not come to agree with each other, having varying opinion about a subject matter. Wherever human beings are congregated or made to co-exist with one another, conflict is inevitable. This is because each individual emanated from different background, family cycle, educational background, class, race etc. Therefore we are meant to think differently, observe things differently and also react to issues differently. The ability of the manager to manage this conflict well to the advantage of the organization is our area of focus.
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