Abstract

Creating a chatbot to be used by the students to get their queries responded easily from the college website. The College Chatbot has the capacity to make friendly conversations; respond the course and faculty details; give the link for the academic calendar; answer the frequently asked questions; calculate the fees based on the student's input; and give the timings, address, contacts, and events information of the departments like Union and Library. To build the chatbot, Microsoft Azure bot service as well as Microsoft cognitive services, namely, Text Analytics, LUIS, and QnA Maker are used. In order to address these problems, the College Enquiry Chatbot extends the implementation of the current chatbots by adding sentiment analysis and active learning

Full Text
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