Abstract

Considering the contradictions between the electronic commerce (e-commerce) and its matching express delivery service, this paper investigates a supply chain regarding e-commerce and express delivery industry, in which collaborative operations of enterprises are discussed. The profitability and collaboration capability acting as order parameters and the rest of the influential resources including logistics, fund, information, and commodity are selected with their interrelations being examined based on servo theory of synergetics. Besides, evolutionary model of the e-commerce and express delivery industry is established and analyzed according to self-organization method of system dynamic theory to illustrate order parameters’ role in system evolution, and numerical analyses emerged to intuitively demonstrate the solutions. We conclude the work along with its results of significant references for investigating resource integrations by combining the two closely related businesses in an entire cooperative supply chain and providing guidelines for e-commerce and express delivery enterprises and industries in effective collaboration and system evolution.

Highlights

  • In company with the acceleration of economic globalization and regional integration, electronic commerce (e-commerce) industry has been thriving during the past few decades

  • MR8 and MR9, regarded as the impacts of profitability and interoperability put on resources, respectively, indicate that influences of order parameters self-feedback are exerted on resource elements, and profitability and interoperability are affecting the circulation of logistics, fund, information, and commodity

  • This paper investigates the e-commerce and express delivery industry supply chain based on servo theory of synergetics

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Summary

Introduction

In company with the acceleration of economic globalization and regional integration, electronic commerce (e-commerce) industry has been thriving during the past few decades. Europe in particular, have enjoyed e-commerce booming with a market size of $426 billion, accounting for 35% of e-commerce market share globally in 2012, followed by 33.1% with a number of $389 billion in North America market [1]. Asia-Pacific has witnessed persistent development of e-commerce at an unprecedented rapid speed since 2013 with an average growth rate of 23%, while China and Indonesia stand out as the two fastest-increased e-commerce regions that hold a year-on-year growth of 65% and 71%, respectively [2]. A supply chain considering e-commerce and express delivery enterprises is taken into account. Servo theory of synergetics and self-organization method of system dynamics theory are employed to investigate the intraand interrelations among influential elements impacting the collaborative undertakings of e-commerce and express delivery industry across the supply chain. Relevant numerical analyses emerged to corroborate and supplement the theoretical exploration

Literature Review
Collaboration Model
Evolutionary Model
Findings
Conclusions and Future Research
Full Text
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