Abstract
Active citizenship and trustworthiness may affect behavioural intentions to use e-government services. Such uses of information and communication technologies may improve public administration, yet adoption of e-government systems by end users has remained far below expectations, despite continued efforts in many countries. The low adoption and use of e-government services by end users thus remain major barriers to successful e-government implementation that might be addressed by greater trust in government, the Internet, and technology, as well as increased citizenship beliefs and actions. Active citizenship implies empowered, engaged, participatory citizens. The results of this quantitative study, conducted in the unique setting of Lebanon, show that by developing trustworthiness and active citizenship, citizens will increase their behavioural intention to use of e-government services. Thus, intentions to use public e-services grow stronger when the government foster trustworthiness and empowers average, passive citizens.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
