Abstract

Engineering, integrating and managing complex enterprises requires the understanding, and the ability to partition and simplify their operational complexity. Enterprise modelling supports these requirements by providing means for describing process oriented systems and decomposing those into manageable pieces. However, enterprise modelling requires both a common modelling language and a sufficient modelling methodology. The language provides for common understanding on enterprise models across the industrial community. Modelling methodologies will guide users through the rather complex enterprise modelling tasks. Depending on the skills and the tasks of the modelling person, different methodologies will be implemented in the supporting modelling tool. The paper presents both a methodology for the modelling expert and one for the business user. Whereas the modelling expert will be involved in creating new models, structuring the model contents and developing new modelling components, the business user will use process models for decision support. The latter therefore has a need to modify and adapt enterprise models to represent operational alternatives. A methodology for this type of work has to be based on menus. Menus which are created and maintained by the modelling expert. The business user will mostly work with existing process models. He will evaluate process alternatives and will implement the best solution as the new model of his tasks. This mode of operation will thereby provide for automatic update of the models and will keep the models in sync with the changing reality.

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