Abstract

This study investigated the relationships between Chinese employee's turnover intentions and organizational identification and work values in a sample of 264 from 25 service firms. The study aims to discuss relationship between turnover and organization and work values, and moderating effect of work values between organizational identification and turnover intentions in modern service sector. All of subjects are distributed from modern service industries, namely, financial service industry, business industry or computer service industry and real estate service industry. The study's result shows that organizational identification, work values of payment and social status are robust predictors of turnover intentions in modern service sector; Employee's work values partially moderate the relationship between organizational identification and turnover intentions. And social status work value positively moderate relation between organizational identification and turnover intentions.

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