Abstract
In addition to those discussed in the previous chapters, business process management (BPM) principles that can be applied to electronic resources management (ERM) include lean knowledge work, social applications of BPM, and “sweet spot” analysis. These BPM ideas are extensions of BPM principles and theories that offer potential benefits for ERM and offer ERM librarians different ways to think in a more innovative way about their work and the processes and systems that they manage. Each of these areas is explored in this chapter as potential areas for further exploration within the field of ERM.
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