Abstract
This chapter explores the role of management accountants in the ERP system implementation process. In order for a successful outcome, it is essential that key user groups are involved in ERP projects from an early stage. ERP systems are dependent upon data, without the involvement and commitment of management accountants to the ERP implementation, the success of the venture is significantly threatened. The two organizations that delayed involvement of the management accountants until the second phase of the implementation (DDD and EEE) had a moderate level of ERP success, and the management accountants experienced moderate changes in their role. Since management accountants play a critical role in providing data and information to manage the business, their participation is critical to ensure that the needed data are available and so that the management accountants will know how the data are obtained and reported. This message was consistent across all the organizations in the studies we considered in this chapter.
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