Abstract

This chapter addresses concerns related to Web-based e-mail servers. It provides useful information to be communicated to business associates, managers, and employees and also presents some of the ways to solve these issues. Web-based mail services are e-mail accounts hosted by a remote Web server. Popular Web-based e-mail server companies include: Hotmail, Netscape, Yahoo, and Lycos. No one of these servers is better or worse than the other, as far as security is concerned. Each is susceptible to the same vulnerabilities, which include sniffing, cracking, social engineering, and code-based attacks. Due to its popularity, Hotmail seems to have experienced the most attacks. However, choosing a less popular Web e-mail server may not be a solution. Web-based mail services compromise security for the convenience. There are many negative aspects of these Web-based mail accounts that make them vulnerable and insecure. This chapter will discuss flaws and security holes within Web-based e-marl services such as Yahoo!, Netscape, and America Online. Due to the nature of the technical architecture, Web-based mail accounts are insecure. By allowing a third party to control the data, one is no longer in control of it.

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