Abstract
Shaking the Foundations, Recent Audience Research at the Art Gallery of Ontario may sound quite dramatic, and in many ways it is. However, in a highly conservative and change-resistant organization, such as an art museum, shaking foundations is not as hard to do as it might seem. It simply involves seeking answers to somc fairly obvious, but all too seldom asked, questions. A sampling of thcsc are: What do visitors to an art museum cxpcct from their visit? How do visitors react when they confront a room full of traditional landscape paintings; or a room full of Abstract Expressionist paintings; or an installation of Renaissance altarpieces? . Is anything of the cultural significance of our collections communicated through an art museum experience? Do aesthetic really exist-and, if so, what are they? . Can anything be done to improve the quality of visitor experiences of an art museum?
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