Abstract
The one thing that nearly all emergencies and disasters have in common is initial chaos. Along with the normal confusion, frustration, and possible danger that accompany an emergency, there exists a response mechanism that can add to the hectic situation as numerous agencies and resources arrive at the scene. The ability of the individual, community, or federal response teams to effectively manage a disaster or emergency is referred to as incident or emergency management. Incident management is a process that utilizes planning, organization, coordination, and operational strategies in an attempt to control an emergency or disaster.
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