Chapter 2 - Implementation of quality assurance programmes

Abstract

This chapter focuses on the implementation of quality assurance (QA) programs. The implementation of a quality assurance program starts with the nomination of a coordinator, who will be in charge of producing the quality assurance manual. The first action is to make an inventory of the status quo—a detailed statement of the existing situation in the laboratory. Second, the analytical task of the laboratory (mission statement) should be well defined and agreed with the laboratory management to ensure that the objectives are well understood. With a good understanding of the current practices and objectives, the implementation of objectives starts by assuring that all elements of a well-controlled QA program are put in place and that the weak or missing elements are fortified and built into the QA system. The elements to be covered—namely, laboratory personnel, quality assurance of the prepared media, standard laboratory methods, equipments, sample handling, and data handling—are discussed in the chapter.