Abstract
Innovation has been a characteristic of human development from our earliest stages. Innovation in technology has allowed, and continues to offer, opportunities to change our way of life, often in ways which were not predicted by contemporary observers. Some developments are totally new: many are based on new uses for the technology which already exists. This chapter considers the interrelationship between growth of utilisation, development and obsolescence in a number of scenarios: video conferencing; dematerialization; travel advice and building management including intelligent metering. It explores the benefits and drawbacks of increased use of technology, and concludes by offering optimistic and pessimistic views of the future.
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