Chapter 17 - Human Resources Management

Abstract

Human resources management (HRM) includes strategy and planning that align with corporate strategy. Key HRM programs are recruiting, retention and engagement, compensation, wellness, and training and development. Enablers and informers of these programs include technology, workplace culture and employee relations. Successful companies pay attention to all of these elements, and recognise the return on investment (ROI) on human resource (HR) programs. For industries such as coal mining, becoming an employer of choice is crucial for continued success and growth, and becoming an employer of choice is largely about training and opportunity. Metrics and ROI have become very important in developing, implementing and improving HR programs. Successful companies are leveraging technology solutions for their people practices. A strong workplace culture, as defined and nurtured by leadership, can result in a clear and attractive employee value proposition to give a company an edge in attracting top talent to meet its goals.