Abstract

This chapter discusses cognitive dissonance theory by providing a conceptual reanalysis of inconsistency processes that aims at specifying different sources of cross-cultural differences in dissonance-related phenomena. The central claim of the reanalysis is that the general processes associated with cognitive inconsistency are universal, even though cross-cultural differences pertaining to the contents of belief systems may function as important moderators of the outcomes of these processes. This assumption echoes theoretical considerations, claiming that the motivating force in the resolution of cognitive inconsistency is the dysfunctional effect of inconsistent cognitions on effective action. In line with this notion, inconsistency may function as a cue to inaccurate components in one's system of beliefs. Thus, to the extent that inaccurate belief systems can undermine effective action, inconsistency acquires an important function from a pragmatic point of view. Cognitive consistency plays a significant role in this regard by facilitating context-appropriate action, a requirement that is deemed universal.

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