Abstract
Successful implementation of a parking policy in a city must be followed by adequate communication with users. Indeed, communication with users is needed to create a positive image and raise citizens’ awareness of the necessity to apply parking management as a concept of quality-of-life management through mobility management. Communication is typically carried out by the local authority and the entity in charge of operational management or marketing. However, it is believed that cities do not give sufficient credit to these activities nor communicate appropriately with service users. In this chapter, different levels of communication are examined, and recommendations for the extent of information at each level are given. General conditions to gain easier parking policy measure acceptance are presented.
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