Abstract

This chapter focuses on the basics of the Exchange 2000 architecture and basic troubleshooting. One way to be an effective Exchange administrator, trainer, support analyst, or developer is to understand the architecture of Exchange. It discusses the basic storage architecture of Exchange, then reviews how messages flow within an Exchange server, how they flow between two exchange servers in a Routing Group, and how messages are routed otherwise. Exchange is dependent on disk storage for two things: to save messages in the information stores (.edb, .stm) and to create transaction logs that will hold all operations before they are committed to the databases. A basic troubleshooting step is to turn on diagnostic logging on an Exchange component. The keys to troubleshooting are patience and experience.

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