Abstract

In this chapter, UX design wants and needs discovered in usage research are codified as user stories and UX requirements. A user story is a short narrative describing a feature or capability needed by a user in a specific work role and a rationale for why it is needed, which is used as an agile UX design “requirement.” Although rarely needed in today’s projects, more formal UX design requirements can also be extracted from the usage research data, organized by subsystem, feature, etc. and documented in formal requirements statements. User stories and requirements are validated with users and stakeholders.

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