Abstract
Healthcare operations direction is now significant for both community and healthcare providers. It has made significant achievements and will continue to deliver healthcare services efficiently and effectively. Enhancing healthcare appointment scheduling is essential in optimizing emergency care by utilizing optimization techniques, ensuring quick treatment delivery, cost-effectiveness, and improved patient scheduling. Moreover, we have presented, the whale optimization model is an evolutionary optimization method in this chapter proposes for pressing issues with appointment scheduling design. We also address the limitations and complexities of resolving these issues by using CPLEX tools to evaluate the model. There are also reviews of earlier studies, particularly those involving sophisticated models connected to the instances in this chapter.
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