Changes in Therapists' Conceptualization and Practice of Therapy Following Empathy Training

Abstract

This study focuses on the experiences of therapists participating in an empathy training program. Quantitative analyses of the effects of the program in which 23 trainees had participated indicated a significant increase in level of empathic communication. In a qualitative extension of the study, the aim was to understand more fully how therapists conceptualized and practiced therapy and to investigate perceived effects of training on clients. For this purpose, eight therapists were interviewed in-depth after the training and at a follow-up one year later. Trainees typically reported changes towards a more empathic understanding in client work and attributed these changes to participation in the training program. They reported effects on their professional self-understanding, pointing to a more differentiated understanding of their role and responsibility as therapists in client work. The therapists reported positive effects on clients when they changed their therapeutic style towards a more empathic orientation. The findings are discussed in relation to pedagogical principles of empathy training.