Abstract

Although the significant role of social networks in communications between individuals has attracted researchers’ attention to the social networks, only few authors investigated social network monitoring in their studies. Most of the existing studies in this context suffer from the following three main drawbacks: (1) using the case-based network attributes such as person experiences and departments instead of the main attributes such as network density and centrality attributes, (2) monitoring the social attributes separately with the assumption that they are independent of each other and (3) ignoring detection of real time of change in the network. To overcome the above-mentioned disadvantages, this research develops a statistical method for monitoring the connections among actors in the social networks with the four most important network attributes consisting of (1) network density, (2) degree centrality, (3) betweenness centrality and (4) closeness centrality. To this end, a multivariate exponentially weighted moving average (MEWMA) control chart is used for simultaneous monitoring of these four correlated attributes. Furthermore, since the control chart usually does not alert a signal in the exact time of change due to type II error, this study presents a change point detection method to reduce cost and time required for diagnosing the control chart signal. Eventually, the efficiency of the proposed approach in comparison with the existing methods is evaluated through a simulation procedure. The results indicate that the suggested method has better performance than the univariate approach in detecting change point.

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