Challenges for the next level of digital divide in rural Indonesian communities

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AbstractIn recent years, information and communication technology (ICT) has rapidly spread across the globe, along with increased market penetration and easy availability of economical smartphones and cellphones with both wired and nonwired connections to access the Internet; this leapfrogging in the Internet access is true even in the rural areas of the world's developing countries. Indonesia has the largest population of Internet users even though the Internet penetration rate is still under the regional average among Southeast Asian countries. To date, however, scholarly discourse on ICT use in rural communities in developing countries has, for the most part, been limited to the conventional discussion regarding the gap that exists between the “haves” and the “have nots,” often referred to as the digital divide. The current study applies a contemporary conceptualization of digital divide to the case of a rural village in Indonesia with a growing young population to arrive at policy recommendations for using ICT to improve this village as a possible model for other rural communities in developing countries. Semistructured interviews and a questionnaire survey were conducted targeting digital natives, identifying a gap in Internet use between younger and older residents within the digital natives. The study then applied a model that examined a succession of 4 types of access—motivational access, material access, skills access, and usage access—for respondents who were grouped by age and level of Internet use. This analysis combined with an examination of the Internet paradox revealed the positive effects of Internet use on community participation and networking. Analysis also indicated distinctive challenges for each group at multiple stages of the digital divide, leading to policy recommendations for each group to take advantage of Internet technology for future rural development in the case study village and for possible use as a model for other rural areas of developing countries around the world.