Abstract
This paper is an instructional case that describes how the Center for Army Lessons Learned (CALL) has developed a unique, institutionalised knowledge application process. The paper highlights several issues related to knowledge application, including the collection, distillation, and dissemination of knowledge, the role of subject experts in the knowledge application process, and how technology facilitates knowledge application. Interested readers can contact the lead author for a list of questions and suggested answers intended for teaching the process of knowledge application to graduate students.
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