Abstract
PurposeIt is important for digital library to attract users to be reliant on the library. Besides providing research resources, the library still has many ways to achieve this goal. This article aims to experiment on the library merit system which provides different ways to enhance users' viscosity on using library.Design/methodology/approachFor the experiment, a merit system was developed and implemented; users' feedback was collected by a questionnaire survey for analysis.FindingsThe results showed that the degree of users' viscosity on the digital library was increased and several areas for a successful digital library portal should be paid more attention to.Originality/valueThe merit system can successfully increase users' viscosity with digital library.
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