Abstract
Typical student learning objectives in an Operations Management course are to demonstrate comprehensive knowledge of the concepts and to use technology for solving frequently occurring problems. Eco-Jet Airlines case has been designed to be used as an assessment tool by the instructor, teaching a senior level undergraduate or a first level graduate course. It starts with an interesting story line and presents the tasks to the student in an interview format. Several small projects typically appearing in a business environment are assigned to the student during the discussion. To complete the case study successfully, the students must use analytical techniques and the software included with popular Operations Management textbooks. Finally, students are asked to prepare an internal memo with specific deliverables.
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