Cardinal: Novel software for studying file management behavior

Abstract

In this paper we describe the design and trial use of Cardinal, novel software that overcomes the limitations of existing research tools used in personal information management (PIM) studies focusing on file management (FM) behavior. Cardinal facilitates large-scale collection of FM behavior data along an extensive list of file system properties and additional relevant dimensions (e.g., demographic, software and hardware, etc). It enables anonymous, remote, and asynchronous participation across the 3 major operating systems, uses a simple interface, and provides value to participants by presenting a summary of their file and folder collections. In a 15-day trial implementation, Cardinal examined over 2.3 million files across 46 unsupervised participants. To test its adaptability we extended it to also collect psychological questionnaire responses and technological data from each participant. Participation sessions took an average of just over 10 minutes to complete, and participants reported positive impressions of their interactions. Following the pilot, we revised Cardinal to further decrease participation time and improve the user interface. Our tests suggest that Cardinal is a viable tool for FM research, and so we have made its source freely available to the PIM community.